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I’ve lost my mobile phone – what do I do?

Clinician Login

If you’ve lost your mobile phone and are unable to retrieve the SMS security code that is sent to you each time you log in, click the “I don’t have my mobile phone” option on your login screen.

You will be redirected and will be asked one of your preset security questions. Once you have logged in, please update your mobile phone number if necessary. If you are having difficulty remembering your security answer, please contact us.

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