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What is 2-factor authentication and how do I login?

by Elyse Regan | Jun 28, 2017 | Clinician Login, Login, Member Login, Security

As an added security measure to protect your patients’ and your privacy, MyDentalImplantRecords utilizes 2-factor authentication. This means you will be asked to enter a unique security code each time you login. This code is sent via SMS or Email, however you so...

I forgot my password. What should I do?

by Elyse Regan | Nov 1, 2016 | Clinician Login, Login, Security

If you have forgotten your password, click “I forgot my password” on your login screen. You will receive an e-mail at the address you registered with containing a link to reset your password. When you click the link, you will be redirected and will have to...

How do I share a patient’s implant record with a fellow clinician?

by Elyse Regan | Oct 26, 2016 | Clinician Login, Implant Records, Patient Records

Note: The practitioner you wish to share the implant record with must have a My Dental Implant Records account. Select the patient whose record you wish to share, and click on the eye icon under “Actions” to view their implant record. Next to the relevant...

How do I update my contact information?

by Elyse Regan | Oct 26, 2016 | Clinician Login, Dashboard, General, Login, Security

Click to open the drop-down menu next to your name at the top-right of your screen and select “Edit My Profile” From here, you can change your contact and profile information, profile picture, reset your password, and update your security questions by...

I need to change my mobile phone number

by Mark Kempe | Jul 11, 2016 | Clinician Login, Security

You can update your mobile phone number, along with your security questions, from your Profile.

I’ve lost my mobile phone – what do I do?

by Mark Kempe | Jul 11, 2016 | Clinician Login

If you’ve lost your mobile phone and are unable to retrieve the SMS security code that is sent to you each time you log in, click the “I don’t have my mobile phone” option on your login screen. You will be redirected and will be asked one of...

Support Categories

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Recent Posts

  • How do I add a patient record?
  • How do I add a new Member Role to my account?
  • What is 2-factor authentication and how do I login?
  • Member User: What data is accessible by this account?
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