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What is 2-factor authentication and how do I login?

by Elyse Regan | Jun 28, 2017 | Clinician Login, Login, Member Login, Security

As an added security measure to protect your patients’ and your privacy, MyDentalImplantRecords utilizes 2-factor authentication. This means you will be asked to enter a unique security code each time you login. This code is sent via SMS or Email, however you so...

Member User: What data is accessible by this account?

by Elyse Regan | Jun 28, 2017 | General, Member Login, Patient Records, Security

The Member User account has access to your patient list and implant records. Member Users can: Import patients for the associated clinician Add/edit patient records Add/update patient implant records Send login credentials to patients so that they can access the...

Using the MyDentalImplantRecords consent form

by Elyse Regan | Feb 2, 2017 | General, Patient Records, Security

We know your patients’ peace of mind means yours, too. By having your patient read and sign the comprehensive consent form provided by My Dental Implant Records, you can be sure that they understand how their information is stored and shared. You can access the...

I forgot my password. What should I do?

by Elyse Regan | Nov 1, 2016 | Clinician Login, Login, Security

If you have forgotten your password, click “I forgot my password” on your login screen. You will receive an e-mail at the address you registered with containing a link to reset your password. When you click the link, you will be redirected and will have to...

What information will my patient have access to?

by Elyse Regan | Oct 26, 2016 | Implant Records, Patient Login, Patient Records, Security

Your patient will be able to view only their own implant record and personal information. Their view will be similar to the Patient Details Summary you see when you view their file. . They will be able to print their records, but will not be able to edit or add any...

My patient forgot their password. What should they do?

by Elyse Regan | Oct 26, 2016 | Login, Patient Login, Security

If your patient forgets their password, they simply have to click “I forgot my password” on their login screen. They will be directed to answer one of their preset security questions They will receive an e-mail with a new, temporary password They can then...

How do I update my contact information?

by Elyse Regan | Oct 26, 2016 | Clinician Login, Dashboard, General, Login, Security

Click to open the drop-down menu next to your name at the top-right of your screen and select “Edit My Profile” From here, you can change your contact and profile information, profile picture, reset your password, and update your security questions by...

I need to change my mobile phone number

by Mark Kempe | Jul 11, 2016 | Clinician Login, Security

You can update your mobile phone number, along with your security questions, from your Profile.

Support Categories

  • Dashboard (1)
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  • Implant Records (10)
  • Login (10)
    • Clinician Login (6)
    • Patient Login (4)
  • Member Login (3)
  • Patient Records (14)
  • Security (8)

Recent Posts

  • How do I add a patient record?
  • How do I add a new Member Role to my account?
  • What is 2-factor authentication and how do I login?
  • Member User: What data is accessible by this account?
  • What information is available in the Patient Portal?

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